Accident procedure

Before entering the trails, please read the following procedures:

1. Before entering the trails, we recommend downloading the “Ratunek” app. The app is used to notify GOPR (Mountain Rescue Service) about an accident and the injured person’s location

2. In the event of an accident, the rescue operation is conducted by GOPR. The injured person should notify GOPR using the app or the emergency number +48 601 100 300, which is connected to the “Ratunek” app.

3. It is recommended that the injured person informs the rescue services themselves, as the services conduct an interview regarding the injured person’s condition. Direct contact with the rescue services shortens the response time.

4. After receiving the report, GOPR rescuers organize the rescue operation and call an ambulance if the injured person requires transport to the emergency department.

5. The minimum arrival time of the GOPR rescue team is 30 minutes.

6. If the injured person is unable to call for help, witnesses should report the accident.

7. The injured person or witnesses should also inform Bike Park staff about the accident in order to coordinate the rescue operation and close the trail where the accident occurred.

8. Witnesses are encouraged to secure the accident site and warn approaching riders about the situation.

9. After informing the staff, the trail will be closed at its starting point until the rescue operation is completed.

10. Information boards located on the trails indicate which trail the injured person is on. Please pay attention to them while riding.

11. Please also report the accident to Bike Park staff at +48 18 506 51 28